Meet Our Team

Shawna Sullivan

Julie Kelly

Shelly Batterman

Kate McMullen

Account Executive Sales

I have been working in the Insurance Sector for the last 13 years. My focus at Secure Insurance is the Personal Lines Department and I spend most of my days providing clients with Home & Auto quotes. My hobbies include: sewing and cooking.

Ellen Gilkes, CAIB

Personal Lines Underwriter (In House)

I have been with Secure Insurance for 27 years focusing on the personal lines side of the business. I enjoy spending time with family & friends & traveling.

Amy Hopkins

Account Executive Sales

I joined the Secure Insurance Team in 2012 working in the Customer Care Centre providing service and support to our Personal Lines clients. I have since moved to the New Business Group Insurance Department continuing to maintain focus on Personal Lines Insurance. In my spare time I enjoy camping, travelling and spending time with family and friends.

Krista Nelson, CAIB


I have worked with Secure Insurance since 1993. I entered the insurance industry because I wanted to be able to help people save money and explain certain things about insurance they never knew or never had anyone else explain to them. Now, I focus mainly on Procedures and Operations. I enjoy continuing my education and expanding my knowledge of the insurance industry. I am a lifelong resident of Durham and love spending time with my family, and outdoor activities.

Margaret Echlin


I have been working at Secure Insurance since 2001 and over the years I have done different jobs but now my main job is invoicing. I enjoy reading and spending time with my family and friends.